Our commitment is to put customers first. We strive to be transparent about how we collect, use, disclose and process your Personal Data, how to keep your Personal Data safe and provide you with various choices. This Privacy Policy (“Policy”) is intended to help you understand information about PT Jabikha Teknologi Indonesia (Jabikha), its partner companies and the entities it controls, how and why we collect it and what we will do with that data. This policy applies to all PT Telecommunication Services. Jabikha Teknologi Indonesia, websites, packages or technologies (which are collectively referred to as “Services”).

PT. Jabikha Teknologi Indonesia respects matters relating to your data protection and privacy. Therefore, we will only use your name and other data related to you in accordance with this Policy. We only collect data that is important to us and we will only collect data that is needed for anything related to you. We will only retain your Data for as long as necessary to fulfill legal obligations or as long as the Data is related to the purposes for which the Data was collected. Privacy Policy We follow applicable legal policies to maintain data confidentiality unless we are required by applicable law to disclose data to authorized third parties such as the government or other government agencies, only if there is a lawful order.

“Personal Data” is data that can be used to recognize or contact an individual. When You subscribe to Jabikha Telecommunication Services, You will be required to provide the personal Data that We require including but not limited to:

1. Full Name
2. Identity Card Number
3. Electronic mail address
4. Mobile Phone Number
5. Date of Birth
6. Gender
7. Your occupation
8. Tax Identification Number

The data that We obtain directly from You through the completion of the Sign Up Form enables Us to identify You and certify You as a Jabikha Telecommunication Service Customer for the purpose of fraud prevention.

The provision of Your Data is voluntary. However, if You do not provide Us with Your Data, then We will not be able to process Your Data for verification and provide services or products to, or receive payments from You.

You must provide Us with accurate and non-misleading Data, You must update and notify Us of any changes to the Data relating to You.

We and our third party partners may use cookies, web beacons, tags, scripts, local shared objects such as HTML5 and Flash (which are generally called “flash cookies”), advertising identifiers (including mobile identifiers such as Apple’s IDFA or Google’s Advertising ID) and similar technologies (“Cookies”) in connection with your use of the website and Jabikha Telecommunications Services. Cookies have a unique identifier, and reside, in other places, on your computer or mobile device, in e-mails we send to you, and on our web pages. These cookies allow us to send information about you and your use of Jabikha Telecommunications Services as well as to collect and store information when you interact with the services we offer to partners such as browser type, search preferences and your IP address, data related to advertising. has been shown to you or that you have clicked on, and the date and time of your use. Cookies are persistent or stored only within an individual session.

This information includes the type of content or advertisements displayed, viewed, or clicked on; the frequency and duration of your activities; the site or application you used before accessing our Services and where you go next; whether you engaged with particular content or advertising; and whether you go to visit the advertiser’s website, download the advertiser’s application, purchase the advertised product or service or take any other action. Information from other people. We collect information about you when we receive it from other users, third parties and affiliates, such as: When you connect your account to a third-party service or log in using a third-party partner (such as Facebook or Twitter). From publicly available sources. From advertisers about your experience or interaction with their offerings. When we obtain information from third parties or other companies, such as those who use our services. This may include your activities on other sites and applications as well as information that third parties provide to you or us.

PT Jabikha Teknologi Indonesia may allow third parties to use Cookies on the Websites to collect the same types of information for the same purposes as PT Jabikha Teknologi Indonesia does for them. Third parties may be able to link the information they collect with other information they have about you from other sources. We have no access to or control over the Cookies they use.

The Website may contain links to third party websites. We are not responsible for the collection, use, maintenance, sharing or disclosure of data and information by such third parties. If you provide information directly to that site, the privacy policy and terms of service on that site will apply, and we are not responsible for the information processing activities or privacy policies of that site.

By communicating with us, using Jabikha Telecommunications Services, or based on your collaboration with PT Jabikha Teknologi Indonesia, you acknowledge that you have read and understood this Policy and agree and consent to the use, processing and transfer of your Personal Data by PT Jabikha Teknologi Indonesia as described in this policy.

We may use and process your Personal Data for the installation of Jabikha Telecommunications Service equipment and our payment activities which include, but are not limited to the following (“Purpose”):

If you are a customer of the services provided by PT Jabikha Teknologi Indonesia:

1. To provide information regarding the latest Jabikha Telecommunications Services,
2. to carry out our obligations in connection with the agreement signed with you;
3. to provide you with the Jabikha Telecommunications Services that you request;
4. to process your subscription request and deliver Our Telecommunications Services to you;
5. to process your participation in any events, activities, group work, research studies, competitions, promotions, polls, surveys, or other productions;
6. for information regarding device updates;
7. to process, manage or verify your subscription status for subscribing with PT Jabikha Teknologi Indonesia and to provide you with the benefits offered to customers;
8. to validate your order and process payments relating to the products or services you have requested;
9. to understand and analyze our sales as well as your needs and preferences.
10. develop, improve and provide products and services to meet your needs;
11. to process the exchange or return of the device located at the address where you installed the Jabikha Telecommunications Service;
12. uses cookies to improve Our processing, advertising, notifications, authentication, security and compliance, analysis and preference management.
13. We will regularly provide notification letters, e-newsletters of privileges, holiday greetings to the email address you provide. If you object and no longer wish to be included in our e-newsletters, you can opt out at any time by updating your preferences.
14. Notifying and inviting you to events or activities organized by PT Jabikha Teknologi Indonesia, its partners, sponsors or advertisements;
15. Process your registration to participate or attend events or activities, and to communicate with you regarding your attendance at events or activities

General:

1. to respond to your questions, comments and answers;
2. to communicate with you in relation to any matters stated in this Policy;
3. for internal administrative purposes, such as audits, data analysis, recording in databases;
4. for the purposes of detection/discovery, prevention and prosecution of criminal acts;
5. to maintain the safety and security of our services;
6. so that PT Jabikha Teknologi Indonesia can comply with its obligations under applicable law;

and you agree and consent to PT Jabikha Teknologi Indonesia using and processing your Personal Data for the purposes and in the manner stated in this Policy.

If you wish to stop our use of your Personal Data for the Purpose, please click “Unsubscribe” in the relevant email or message, so that you no longer receive such messages in the future. Please note that if you have opted out of the processing of your Personal Data, we may still send you service-related messages, such as monthly bills.

If You wish to revoke the consent that We have obtained from You in relation to the Purposes contemplated in this Policy, please notify Us using the contact details mentioned on the jabikha.net website.

Sometimes we may provide certain personal information to strategic partners or other third parties who collaborate with us in providing telecommunications services. Jabikha will not rent, sell or distribute your personal data to other people or companies that are not affiliated with us.

We can share your personal information with parent companies, affiliates and affiliated subsidiaries, and companies that have collaborated with us through our confidentiality agreement and when we have permission and approval from you or in circumstances related to matters the following:

1. We provide information to partners who we entrust to work for and on our behalf based on confidentiality agreements. These companies may use your personal identity to help us communicate with you about our offers. However, these companies have no right to use your personal information and/or data.
2. We respond to subpoenas, court requests or legal process or to enforce Our legal rights or defend Our rights against legal claims.
3. We believe that it is very important to share information and/or Data in order to investigate, prevent or take action against unauthorized activities, suspected fraud, situations that could impact the physical safety of other people, violations of the use of Jabikha Telecommunications Services and/or other legal obligations.
4. Professional advisors and external auditors, including legal advisors, financial advisors and consultants;
5. The government has the authority to comply with statutory, regulatory and governmental requirements.

Your Personal Data may also be shared in connection with a corporate transaction, such as the formation of a joint venture, sale of a subsidiary or division, merger, consolidation, or sale of assets, or liquidation.

• Security of Personal Information; We ensure that the information and/or data collected will be stored safely. We retain your information and/or Personal Data as long as necessary to fulfill the Purposes and Additional Purposes stated in this Policy.
• Protecting Children’s Privacy; Jabikha Telecommunications Services are for the general public. We do not collect, use or share information that could reasonably be used to identify minors (under the age of 18 (eighteen) years) without the prior written consent of a parent or legal guardian. As a parent or legal guardian, please do not allow minors (under the age of 18 (eighteen) years) who are under your supervision to provide Personal Data to us. If such Personal Data is provided to Us, then you hereby consent to the processing of the minor child’s Personal Data and personally accept and agree to be bound by this Policy and be responsible for its actions.

PT. Jabikha Teknologi Indonesia reserves the right at any time to change or update the terms of this Policy by replacing it with the latest Policy on the website. By continuing to use Jabikha Telecommunications Services in connection with updates to this Policy, this action indicates your acceptance of these changes.

Applicable Law and Dispute Resolution

1. This policy is regulated and interpreted based on the laws of the Republic of Indonesia.
2. All disputes or conflicts arising in connection with or related to matters regulated in this Policy (or any part thereof) including disputes caused by the existence or commission of unlawful acts or violations of one or more of these Terms (“Disputes”) must be resolved by deliberation to reach consensus. If within 30 working days from the emergence of the dispute it cannot be resolved through deliberation to reach a consensus, then you and we agree to resolve the dispute through the Registrar’s Office of the East Jakarta District Court.
3. Unless required under applicable law or requested based on a request, decision or official decision issued, issued or made by a court or authorized government agency, during the Dispute resolution process as set out above until a valid, final and binding decision is made on you and PT . Jabikha Teknologi Indonesia, then you and PT. Jabikha Teknologi Indonesia is obliged to keep confidential all information related to Disputes and the process of resolving them and is therefore prohibited from in any way notifying or announcing to any party the existence of the Dispute or the process of resolving it, including but not limited to through mass media (newspapers, television, internet, social media and /or other communication media). If you violate these provisions, then you agree that all or part of your rights to use Jabikha Telecommunications Services may be isolated or revoked by us either temporarily or permanently.