What is an IP address?

An IP address (or Internet Protocol address) is a 32-bit numeric address that includes a network address identifier and a host or end station identifier. Every computer on the network has a unique IP address that allows for data, email, or other files to be correctly delivered to that computer.

What is DNS?

DNS stands for Domain Name (or Naming) System. The DNS is a shared database that translates a domain name into an IP address. The DNS allows you to enter a domain name such as jabikha.net into your browser instead of having to remember a string of numbers that constitute the corresponding IP address for jabikha.net.

What is the definition of a service request?

A Service Request is defined as assistance with one issue/problem, or question relating to the use or installation of our products or services. Customers have 4 easy ways to ask for assistance thru online support, phone, chat and email.  The dedicated support team will aim to solve any problem within one working day.

If you can not found answer to your questions, do not hesitate to e-mail helpdesk@jabikha.net  or call our 24/7 Customer Support at +62 822 10 000087